Resume

Eric Christopher Lind
リンド、エリック
3 BOWHAY HILL RD.	+1 203.687.9176	( mobile
APT# 3	+1 203.315.0295	( voice
STONY CREEK, CT USA 06405	Eric.Lind@Eclectricity.com	* email


Executive & Professional Awards & Associations
	Continental Who's Who


Professional Summary
Innovative Project Manager with 17 years diverse experience; 10 within AT&T's Global Business Services division. Streamlined and developed business processes through six-sigma analysis and JIT/Kaizen techniques. Provided logistics support and training to domestic and international co-workers; primarily in Brazil, Slovakia, and the U.K. Interested in applying international business competencies in strategy, marketing, and operations.

Work Experience
Global Network Services	May 1999 - Present
Southbury, CT & Virtual Office

Transport Project Manager	Jun 2003 - Present
Transport Order Manager	Apr 2002 - Jun 2003
Circuit Build Coordinator	Nov 2001 - Apr 2002
Circuit Order Writer	May 1999 - Nov 2001

∆ Certified Six-Sigma Green Belt ∆ Manage timely provisioning of customized multi-million data dollar networks for major international Fortune 1000 corporations. ∆ Gather and analyze in-process six-sigma data, collaborate with teams, design lean processes, measure and control for quality.
∆ Work closely with senior management to provide operational intelligence through reports of my design.
∆ Manage a team of fifty provisioning technicians and provide training support for new and existing processes.
∆ Provide regular status to project and upper management teams in Brazil, Slovakia, and the U.S.
∆ Provide regular training and support for project management teams including process design.

Electronics & Peripherals Inc.	Feb 1997 - May 1999
Branford, CT
Technical Service Manager

∆ Handled all customer service calls for a client base of Fortune 1000 companies, universities, computer resellers, and distributors.
∆ Reduced the average daily quantity of product returns by 94% through JIT control techniques.
∆ Managed new inventory, projected consumption, and reduced associated shelf-stack costs.
∆ Researched, developed, and implemented new product lines.
∆ Maintained database of products and technologies, their uses and incompatibilities.

EL&A Professional Consultants	Mar 1992 - Feb 1997
Branford, CT
Computer Technician & Advertising Manager

∆ Maintained, upgraded, and repaired all in-house computer systems.
∆ Created print advertising and marketing materials.
∆ Maintained integrity of all electronic records and data.
∆ Trained and supported staff on key software.

Educational History
Quinnipiac University	January 2008
Hamden, CT	Minor: European Union Business Studies
B.S. International Business	Cumulative GPA of 3.818

∆ Co-Authored "Emotional Intelligence and its Relationship with Marketing Ethics: An Exploratory Study Across Three Countries" - Published in the Academy of International Business - SE Conference Proceedings and Presented 10/31/2008 ∆ Lifetime member Beta Gamma Sigma (2005)
∆ Added to the National Dean's List for the 3rd consecutive year (2005, 2006, 2007)
∆ Received the United States Achievement Academy's National Collegiate Business Merit Award (2005, 2006, 2007)
∆ Awarded United States Achievement Academy's Collegiate All-American Scholar in Business (2006) ∆ Awarded the Quinnipiac Faculty Prize for Excellence in International Business (2007) ∆ Awarded the Quinnipiac Multi-Cultural Leadership Award 1st Tier (2007)
∆ Active in the International Business Society (Program of the Year 2007), Rotaract, Student Diversity Board, The Albert Schweitzer Club, International Club, Students in Free Enterprise (SIFE), Black Student Union, Latino Cultural Society, and others.

Albertus Magnus College	Aug 1990 - May 1992
Hamden, CT	Withdrew For Personal Family & Financial Reasons
B.A. Advertising Communications

∆ Interacted heavily with international students on campus, exchanging cultural and linguistic knowledge.
∆ Studied Japanese informally with students from Japan and became functionally fluent within two years.
∆ Studied Spanish both formally and informally with students from Spanish speaking nations.
∆ Learned about bits and pieces of other languages and cultures ranging from France, Pakistan, The United Arab Emirates, Switzerland, Morocco, Germany, Korea, Italy and several other nations.

Foreign Languages
Japanese	日本語
Verbal	Intermediate Conversational
Hiragana (Written)	Mastery	ひらがな	四学期でしました。
Katakana (Written)	Mastery	カタカナ	三学期でしました。
Kanji (Written)	Basic	漢字	一学期でしました。

Spanish	Español
Verbal	Intermediate Conversational
Written	Intermediate

Conferences & Panels
A Firm and Lasting Peace in Central America		Doing Business in the European Union
The Pending Agenda 20 Year's Later		Yesterday, Today, and Tomorrow
United Nations	New York, NY.	Omni Hotel	New Haven, CT
June 13^th 2007		April 20^th - 22^nd 2006
Key Note Speakers:
∆ President Óscar Arias Sánchez (Costa Rica)
∆ Former President Vinicio Cerezo Arévalo (Guatemala)
∆ UN Secretary General Ban, Ki-Moon
Albert Schweitzer's Declaration of Conscience:		1st Annual Quinnipiac University
Fifty Years Later		Diversity Conference
Quinnipiac University	Hamden, CT.	Hillside Inn Resort & Conf. Ctr.	East Stroudsburg, PA
September 23^rd - 28^th 2007		November 10^th - 12^th 2006
Key Note Speakers:		Strategic Planning Conference: ∆ Strategically analyzed University's inclusive environment ∆ Developed concrete two year plan to improve the University's multicultural environment. ∆ Led group discussion on the concept of idiolects, or "I-Dialects" indicative of individual's unique respective background experiences.
∆ President Jimmy Carter ∆ Kohta Kiya 木谷: Hiroshima Atomic Bomb Survivor ∆ Hirotami Yamada 山田: Nagasaki Atomic Bomb Survivor

Presented Original Work:	Thursday September 27^th 2007
"PeaceGames: Nuclear War Prevention Strategic Simulation"
© 2007 Driscoll, Elahee, Lind
Rotary International Day		2nd Annual Quinnipiac University
United Nations	New York, NY	Diversity Conference
	November3^rd 2007	Hillside Inn Resort & Conf. Ctr.	East Stroudsburg, PA
Key Note Speakers:			November 9^th - 11^th 2007
∆ Kiyotaka Akasaka: Under Secretary General for Communications & Public Information		Strategic Planning Conference:
Academy of International Business - South East		Rotary International Day
Tradewinds Island Resort	October 29^th - 31^st 2008	United Nations	New York, NY
Co-Author of: "Emotional Intelligence and its Relationship with Marketing Ethics: An Exploratory Study Across Three Countries" Published in the Conference Proceedings, and presented 10/31/2008		November 8th 2008 Key Note Speaker: ∆ UN Secretary General Ban Ki-Moon

Academic Awards & Associations

Technical Proficiencies
Microsoft Office	Adobe	Lotus Smart Suite
Access	Photoshop	WordPro
Excel	Acrobat	Lotus 123
FrontPage	Flash (Via Swish)	Freelance Graphics
InfoPath
OneNote	Others	Corel
PowerPoint	SPSS v. 12 & 14	Word Perfect
Project		Draw
Publisher
Visio	MS-DOS	Cisco
Word	v. 4 - 6.22	(Limited) Cisco IOS
Hardware

troubleshoot and repair most computer hardware at the A+ certification level.	Troubleshoot and repair some Apple/Mac hardware.	Limited exposure to Cisco Routers and Switches